As the operator of this website and as a company, we come into contact with your personal data. This concerns all data that reveals something about you and by which you can be identified. In this privacy policy, we would like to explain how, for what purpose and on which legal basis we process your data.
When you enter your data on websites, place online orders or send e-mails via the Internet, you must always be prepared for unauthorized third parties to access your data. There is no complete protection against such access. However, we do our utmost to protect your data as best we can and to close security gaps as far as we can.
An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.
Payment data, such as account or credit card numbers, require special protection. For this reason, payment transactions made with the most common means of payment are carried out exclusively via an encrypted SSL or TLS connection.
In some parts in this privacy policy, we inform you about how long we or the companies that process your data on our behalf will store your data. In the absence of such information, we store your data until the purpose of the data processing no longer applies, you object to the data processing or you revoke your consent to the data processing.
In the event of an objection or revocation, we may however continue to process your data if at least one of the following conditions applies:
In this case, we will delete your data as soon as the requirement(s) cease to apply.
On our website, we use tools from companies that transfer your data to the USA and store it there and, if necessary, process it further. The European Commission has adopted an adequacy decision for the EU-US data protection framework. The decision establishes that the US ensures an adequate level of protection for EU personal data transferred to US companies. This decision is based on new safeguards and measures put in place by the US to meet data protection requirements. The adequacy decision includes, among other things, restrictions and safeguards on access to data by US intelligence agencies. Binding safeguards were introduced to limit US intelligence agencies' access to what is necessary and proportionate to protect national security. In addition, enhanced oversight of US intelligence activities was established to ensure that restrictions on surveillance activities are respected. An independent redress mechanism has also been established to handle and resolve complaints from European citizens about access to their data. The EU-US data protection framework thus allows European companies to transfer data to certified US companies without having to introduce additional data protection safeguards. A list of all certified companies can be found at the following link: https://www.dataprivacyframework.gov/s/participant-search.
A change in the European Commission's decision cannot be ruled out.
IF IT'S STATED IN THIS PRIVACY STATEMENT THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THAT THIS PROCESSING IS THEREFORE BASED ON ART. 6 PARA. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT TO OBJECT IN ACCORDANCE WITH ART. 21 GDPR. THIS ALSO APPLIES TO PROFILING THAT IS CARRIED OUT ON THE BASIS OF THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.
THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING PREREQUISITS EXISTS:
THESE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING OR TO PROFILING RELATED TO IT.
Many data processing operations are based on your consent. You can give this consent, for example, by ticking the appropriate box on online forms before you send the form, or by allowing the operation of certain cookies when you visit our website. You may revoke your consent at any time without giving reasons (Art. 7 (3) GDPR). From the time of revocation, we may then no longer process your data. The only exception: we are required by law to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.
If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR. You may contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right to complain exists alongside administrative or judicial remedies.
We must hand over data that we process automatically on the basis of your consent or in fulfillment of a contract to you or a third party in a common machine-readable format if you request this. We can only transfer the data to another “data controller” if this is technically possible.
According to Art. 15 GDPR, you have the right to receive information free of charge about which of your personal data we have stored, where the data came from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have a right to rectification (Art. 16 GDPR), and under the conditions of Art. 17 GDPR you may demand that we delete the data.
In certain situations, according to Art. 18 GDPR, you may demand that we restrict the processing of your data. The data may then - apart from storage - only be processed as follows:
The right to restrict processing exists in the following situations:
Our website places cookies on your device. These are small text files that are used for various purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to take advantage of a shopping cart in an online store. Still other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, for example to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).
Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they therefore disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can, for example, lead to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:
If you disable or do not allow cookies, the functionality of the website may be limited.
If we use cookies from other companies or for analysis purposes, we will inform you about this as part of this privacy policy. We also request your consent in this regard when you access our website.
We have a legitimate interest in ensuring that our online offers can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device therefore takes place on the legal basis of Art. 6 (1) lit. f) GDPR. We use all other cookies on the legal basis of Art. 6 (1) lit. a) GDPR, provided you give us your consent. You can revoke this at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies will also be stored exclusively on the basis of your consent.
Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time, so that we cannot assign the data to your person. The data is automatically transmitted to our provider by your browser.
Our provider stores the server log files in order to be able to track the activities on our website and to locate errors. The files contain the following data:
We do not combine this data with other data but use it only for statistical analysis and to improve our website.
We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymized overview of the accesses to our website. Therefore, the data processing is lawful according to Art. 6 (1) lit. f) GDPR.
You can send us a message via the contact form on this website.
We store your message and the information from the form in order to process your request including follow-up questions. This also applies to the contact details provided. We do not pass on the data to other persons without your consent.
We delete your data as soon as one of the following occurs:
This does not apply only if we are required by law to retain the data.
If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the legal basis of Art. 6 (1) lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, Art. 6 (1) lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.
Platform for customer relationship management (CRM)
HighLevel Inc., Legal Department400 North Saint Paul St., Suite 920 Dallas, Texas 7520, USA
https://www.gohighlevel.com/privacy-policy
GoHighLevel adheres to the standard contractual clauses of the European Commission (see https://www.gohighlevel.com/privacy-policy).
We use the CRM GoHighLevel to capture, sort, and analyze customer interactions via email, social media, and phone across multiple channels. We evaluate the collected personal data, use it for communication with (potential) customers or for marketing activities, such as newsletter mailings. In addition, GoHighLevel enables us to record and analyze the behavior of our website visitors.
In particular, we use the following GoHighLevel functions for this purpose:
We have a legitimate interest in managing and communicating with customers as efficiently as possible. The data processing is therefore based on Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, the legal basis is exclusively Art. 6 (1) lit. a) GDPR. In this case, you can revoke your consent at any time with effect for the future.
We use the following tools to analyze the behavior of our website visitors and show you advertisements.
Tool for analyzing user behavior that measures the effectiveness of advertising on Facebook.
Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland.
https://de-de.facebook.com/about/privacy/
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
If you have a Facebook account: Deactivate the "Custom Audiences" remarketing function in the Ad Settings section (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen).
If you do not have a Facebook account: Disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
We use the META Pixel on our website. The analytics tool helps us learn more about the behavior of visitors to our website after they click on one of our ads on Facebook. This allows us to measure how effective our Facebook ads are and align future advertising efforts with the insights we gain. The data that Facebook collects via the pixel is anonymous to us as the operator of this website. So we cannot identify you as a visitor. However, the data is stored and processed by Facebook. Thus, Facebook establishes a connection to your Facebook account via the pixel and, in addition, uses the data to place advertisements itself within and outside the network (cf. Facebook Data Use Policy). In the course of storage and processing, Facebook also transmits the data to the USA and other third countries.
If you have a Facebook account, you can deactivate the "Custom Audiences" remarketing function in this account in the Advertising Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.
If you do not have a Facebook account, it is possible to deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
As a website operator, we have a legitimate interest in effective advertising measures on social networks. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Facebook, only Art. 6 (1) lit. a) GDPR is the legal basis. You can revoke your consent at any time with effect for the future.
User behavior analysis tool that measures the effectiveness of advertising on TikTok.
TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland
https://www.tiktok.com/legal/page/eea/privacy-policy/de-DE
TikTok adheres to the standard contractual clauses of the European Commission (see https://www.tiktok.com/legal/page/eea/privacy-policy/de-DE).
Information on this can be found on the following pages:
https://www.tiktok.com/legal/tiktok-website-cookies-policy?lang=de
We use the TikTok Pixel on our website. The analysis tool helps us to learn more about the behavior of visitors on our account and our website. This tool allows us to measure how effective our advertising measures are and to align future advertising measures with the insights we have gained. On the one hand, we can designate you as a visitor to our online offer as a target group for the display of advertisements (so-called "TikTok Ads"). Accordingly, we use the TikTok pixel to display the TikTok ads placed by us only to those TikTok users who have also shown an interest in our online offer or who exhibit certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to TikTok (so-called "Custom Audiences"). With the help of the TikTok pixel, we therefore want to ensure that our TikTok ads correspond exclusively to the interests of the users. On the other hand, with the help of the TikTok pixel, we can also track whether users were really redirected to our website after clicking on a TikTok ad (so-called "conversion").
As a website operator, we have a legitimate interest in effective advertising measures on social networks. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by TikTok, only Art. 6 (1) lit. a) GDPR is the legal basis. You can revoke your consent at any time with effect for the future.
User behavior analysis tool that measures the effectiveness of advertising on Facebook
Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland
https://de-de.facebook.com/about/privacy/
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
If you have a Facebook account: Disable usage-based advertising in the Ads Settings section (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen).
If you do not have a Facebook account: Disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
We use the Facebook Conversion API on our website. The analytics tool helps us learn more about the behavior of visitors to our website after they click on one of our ads on Facebook. This allows us to measure how effective our Facebook ads are and align future advertising efforts with the insights we gain. The Facebook Conversion API processes personal data such as user IDs, cookies, device IDs, and other identifying information collected by Facebook and third-party vendors. Using this data allows us to better understand our audience and create targeted advertising campaigns. However, the data is also stored and processed by Facebook. Thus, Facebook establishes a connection to your Facebook account and, in addition, uses the data to serve advertisements itself within and outside the network (see Facebook Data Use Policy). During storage and processing, Facebook also transmits the data to the USA and other third countries.
If you have a Facebook account: Disable usage-based advertising in the Ads Settings section (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen).
If you do not have a Facebook account, you have the option to disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
As a website operator, we have a legitimate interest in effective advertising measures on social networks. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Facebook, only Art. 6 (1) lit. a) GDPR is the legal basis. You can revoke your consent at any time with effect for the future.
User behavior analysis tool that measures the effectiveness of advertising on Facebook
Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland
https://de-de.facebook.com/about/privacy/
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
If you have a Facebook account: Disable usage-based advertising in the Ads Settings section (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen).
If you do not have a Facebook account: Disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
We use Facebook Custom Audiences on our website. Facebook Custom Audiences is an audience targeting tool within the Facebook Ads Manager. It allows businesses to define their own target audience based on information they have about their customers or potential customers, such as email addresses, phone numbers, Facebook IDs or device IDs. Using Facebook Custom Audiences allows us to create more targeted and relevant advertising campaigns by targeting an audience we already know. Using this data allows us to better understand our audience and create targeted ad campaigns. However, the data is also stored and processed by Facebook. Thus, Facebook establishes a connection to your Facebook account and, in addition, uses the data to place advertisements itself within and outside the network (cf. Facebook Data Use Policy). During storage and processing, Facebook also transmits the data to the USA and other third countries.
If you have a Facebook account: Disable "Custom Audiences" in the Ad Settings section (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen).
If you do not have a Facebook account, you have the option to disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
As a website operator, we have a legitimate interest in effective advertising measures on social networks. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Facebook, only Art. 6 (1) lit. a) GDPR is the legal basis. You can revoke your consent at any time with effect for the future.
When we conclude a contract with you, we require certain personal data from you. We collect, process and use this data only insofar as it is necessary to establish our legal relationship, to shape its content or to change it. If you can only use our services via our website or if the services are billed via the website, we also collect usage data insofar as this is necessary to enable you to use our offer or to bill the service used.
We store your data until our legal relationship ends, unless we are required by law to keep the data longer.
We store your data in order to fulfill the contract with you or to carry out pre-contractual measures. The basis of the data processing is therefore Art. 6 (1) lit. b) GDPR.
For the processing of the payment, we transmit your data to a payment service or the credit institution commissioned with the payment processing. We only pass on data that is absolutely necessary for the payment process. If we want to pass on data beyond this, we will obtain your consent.
We pass on your data in order to fulfill the contract we have concluded with you. The basis of the data processing is therefore Art. 6 (1) lit. b) GDPR. If you have consented to the transfer of your data, the data processing is based on Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time with effect for the future.
To enable you to conveniently pay for your purchases on our website, we use the services of payment services, i.e. external companies that process the payments for us. You can see which ones these are specifically from the list at the end of this section.
For the payment process, you must provide certain personal data, e.g. your name, your account details or credit card number. We pass this data on to the respective payment service. For the transaction itself, the respective contract and data protection provisions of the respective services apply.
We pass on your data in order to fulfill the contract we have concluded with you. The basis of the data processing is therefore Art. 6 (1) lit. b) GDPR. In addition, we have a legitimate interest in processing purchases as quickly, conveniently and securely as possible. In this respect, the legal basis is also Art. 6 (1) lit. f) GDPR. If you have consented to the transfer of your data, the data processing is based on Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time with effect for the future.
Online payment service
Mollie B.V., Keizersgracht 126, 1015 CW Amsterdam, Netherlands
Online payment service
Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
By social media, we mean the social networks on which we have created publicly accessible profiles. You can read below which social networks these are specifically.
The respective operating companies of the social networks. You can find the individual operators below under the respective networks.
The operators of social networks are generally able to collect and evaluate comprehensive data about the behavior of visitors and users of the network. It is not possible for us to track all processing operations on the social networks we use, which is why further processing operations not listed here may be carried out by the operators of the social networks. You can find more information on this in the terms of use and privacy statements of the respective social networks.
The processing of your data can be triggered by you visiting the website of the social network or our profile page there. Even if you visit a website that uses certain content of the network, e.g. like or share buttons, data may already be transmitted to the operators of the social network. If you yourself are a user of the social network and logged into your user account, your visit to our profile page can be assigned to your account by the operator of the social network. Even if you yourself have not registered a user account or are not logged in, the operator of the network may still collect your personal data, e.g. by recording your IP address or setting cookies. With this data, the operators can create user profiles adapted to your behavior and interests and show you interest-based advertising inside and outside the network. If you are a registered user of the network, the interest-based advertising may also be displayed on all devices on which you are or were logged in.
Our profiles in the social networks are intended to ensure the broadest possible presence of our company on the Internet. As a company, we have a legitimate interest in this. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR.
The data processing operations and analyses carried out by the operators of the social networks themselves may be based on other legal grounds. These must be stated by the operators of the social networks.
If you visit one of our profiles on the social networks, we are jointly responsible with the operator of the respective network for the data processing operations triggered during this visit. In principle, you can assert your rights both against us and against the operator of the respective network.
Despite the joint responsibility with the operators of the social networks, however, our influence on the data processing operations of the respective operator is limited and is primarily based on the operator's specifications.
If we collect data via our profiles in the social networks, these are deleted from our systems as soon as the purpose for storing them no longer applies, you request us to delete them or you revoke your consent to storage. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.
We have no influence on how long the operators of the social networks store your data, which the operators collect for their own purposes. You can obtain information on this directly from the operator of the respective social network, e.g. in the respective privacy policy.
What is Facebook?
A social network
Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Is your data transferred to third countries?
Yes, to the U.S. and also to other third countries.
Where can you find more information about data protection at Facebook?
https://www.facebook.com/about/privacy/
As a Facebook user, where can you adjust your advertising preferences?
As a registered Facebook user, you can adjust your advertising settings in your user account. To do so, click on the following link and log in:
What is Instagram?
A social network specializing in photos and videos.
Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland
Is your data transferred to third countries?
Yes
Where can you find more information about data protection at Instagram?
https://help.instagram.com/519522125107875/?helpref=hc_fnav&bc[0]=Instagram-Hilfebereich&bc[1]=Richtlinien%20und%20Meldungen
As a user, where can you adjust your privacy settings?
As a registered Instagram user, you can adjust your privacy settings in your user account. To do so, click the following link and log in:
https://www.instagram.com/accounts/privacy_and_security/
What is TikTok?
A social network specializing in photos and videos
TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.
Is your data transferred to third countries?
Yes
Where can you find more information about data protection at TikTok?
https://www.tiktok.com/legal/privacy-policy-eea?lang=de
As a user, where can you adjust your privacy settings?
https://www.tiktok.com/legal/tiktok-website-cookies-policy?lang=de
Responsible for the data processing (“data controller”) on this website and in our company is:
ROAS RISE
W. Haecker
Schanzenstraße 31
40549 Düsseldorf
Phone: +4917672904712
E-mail: [email protected]
© 2025 ROAS RISE. All Rights Reserved.
© 2025 ROAS RISE. All Rights Reserved.